Terms and Conditions Effective Date: 07/10/2025

Welcome to poseidoncarpetcleaning.com (“Website”). By accessing or using this Website, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this Website.

1. Services The Steam Team LLC, doing business as Poseidon Carpet & Tile Cleaning, provides professional cleaning services including carpet, tile, grout, wood floors, and upholstery. All services are subject to availability and may vary based on location and scheduling.

2. Quotes and Pricing Quotes provided through our website, phone, or email are estimates based on the information you provide. Final pricing may change based on the actual size, condition, or complexity of the job. We will always inform you before starting service if there is a price change.

3. Appointments and Cancellations We offer flexible scheduling and do our best to arrive on time. If you need to cancel or reschedule, we ask for at least 24 hours’ notice. Missed or last-minute cancellations may be subject to a cancellation fee.

4. Payment Terms Payment is due upon completion of service unless other arrangements are made in advance. We accept cash, credit/debit cards, and other approved payment methods. Non-payment may result in additional fees or collection efforts.

5. Customer Responsibilities You are responsible for preparing your space before service. This may include moving fragile or valuable items and securing pets. The Steam Team LLC d/b/a Poseidon Carpet & Tile Cleaning is not liable for damage to items left in areas being cleaned unless caused by our negligence.

6. SMS Communications By providing your phone number and submitting a form on this Website, you consent to receive SMS text messages from The Steam Team LLC d/b/a Poseidon Carpet & Tile Cleaning. These messages may include appointment confirmations, service reminders, follow-ups, and promotional offers related to our cleaning services. Message frequency will vary.

You must be 18 years of age or older to opt in to SMS communications. Message and data rates may apply depending on your carrier and plan. Mobile carriers are not liable for delayed or undelivered messages.

To opt out at any time, reply STOP to any message you receive from us. For help, reply HELP or contact us at poseidoncarpet@gmail.com or 973-525-6008.

7. Limitation of Liability We make every effort to deliver professional results. However, we are not responsible for pre-existing damage, wear, or stains that cannot be removed. Our liability is limited to the cost of the service provided.

8. Intellectual Property All content on this Website, including text, images, graphics, logos, and branding, is the property of The Steam Team LLC d/b/a Poseidon Carpet & Tile Cleaning and may not be used, copied, or distributed without written permission.

9. Website Use You agree to use this Website only for lawful purposes. You may not attempt to access secured areas, misuse our contact forms, or engage in any activity that could harm or disrupt the site or our business.

10. Privacy Your use of this Website is also governed by our Privacy Policy, which outlines how we collect and use your information, including SMS opt-in data.

11. Changes to Terms We reserve the right to modify these Terms at any time. Any updates will be posted on this page with a new effective date. Continued use of the Website means you accept those changes.

12. Contact Us The Steam Team LLC d/b/a Poseidon Carpet & Tile Cleaning Email: poseidoncarpet@gmail.com Phone: 973-525-6008 Location: New Jersey, USA